Exchange & Refund Policy

  • Requests must be made within 24 hours of receiving your order.
  • After 24 hours, no exchange or refund will be accepted.
  • Items must be in original condition, including:

                Original case, tags, packaging

                 Unworn, unused, and clean.

  • Satin pajama sets are not eligible for refunds or exchanges, in accordance with Consumer Protection Law.
  • Refunds will be made via Instapay or Vodafone Cash within 2 days after we receive the returned product.
  • you may request an instant refund via Instapay.
  • Refund fees apply and will be deducted from the total refund amount.

           How to Request a Return

           Please contact us via WhatsApp with the following details:
          ✅ Order number
          ✅ Item/s you want to return/exchange

          For any further questions, feel free to reach out via Whatsapp +201035107353

Shipping Policy

  • Orders are processed and shipped within 2-3 business day after order confirmation.
  • Delivery time may vary depending on your location.
  • Free shipping is available on orders over 1499 EGP.

   
         

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