Exchange & Refund Policy
- Requests must be made within 24 hours of receiving your order.
- After 24 hours, no exchange or refund will be accepted.
- Items must be in original condition, including:
Original case, tags, packaging
Unworn, unused, and clean.
- Satin pajama sets are not eligible for refunds or exchanges, in accordance with Consumer Protection Law.
- Refunds will be made via Instapay or Vodafone Cash within 2 days after we receive the returned product.
- you may request an instant refund via Instapay.
- Refund fees apply and will be deducted from the total refund amount.
How to Request a Return
Please contact us via WhatsApp with the following details:
✅ Order number
✅ Item/s you want to return/exchange
For any further questions, feel free to reach out via Whatsapp +201035107353
Shipping Policy
- Orders are processed and shipped within 2-3 business day after order confirmation.
- Delivery time may vary depending on your location.
- Free shipping is available on orders over 1499 EGP.
